My discount code isn't working in the cart, what should I do?Updated 7 months ago

If you're experiencing issues with your discount code not working in the cart, here are some common reasons:

• Welcome Discount: To successfully apply the [WELCOME10] discount code, please ensure the following:
  • You have subscribed to our newsletters using your email and are checking out with the same email.
  • This is your first time placing an order with us.
  • You're not combining the discount code with other discount codes or in-cart discount offers.
• Discount codes cannot be combined unless otherwise specified.
• The discount code you entered should not be expired. If you're unsure, feel free to contact us anytime.
• Final Sale items are not eligible for additional discounts unless otherwise specified.

If none of the above applies to your situation, please reach out to us with the specific discount code you're trying to use. We’ll be happy to assist you in ensuring the discount is correctly applied to your purchase. We apologize for any inconvenience and look forward to helping you complete your order with the applicable discount.