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FAQ

My discount code isn't working in the cart, what should I do?

If you're experiencing issues with your discount code not working in the cart, here are some common reasons:. If none of the above applies to your situation, please reach out to us with the specific discount code you're trying to use. We’ll be happy

How can I get tracking and carrier information for my replacement delivery?

Once your replacement order has been prepared for shipment, we will update you with the tracking and carrier information as soon as it becomes available. If you have any questions in the meantime, please feel free to reach out. After shipment, you wi

What do I do if my order arrived damaged or there is a defect?

If any part of your order arrives damaged or if you notice a defect, we strongly encourage you to contact us immediately. Please provide your shipping address and images of the damage so that we can locate your original order and assess the situation