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<div data-page-id="MDJDdr4UJouIqwx6zAYlaZQmgjd" data-lark-html-role="root" data-docx-has-block-data="false" id="isPasted"><span style="font-size: 16px;">We want you to love your purchase, but if you change your mind, you may return most new, unused items within&#xA0;<strong>30 days of delivery&#xA0;</strong>for a full refund. To be eligible for a return:<br><br></span><ul start="1"><li data-list="bullet" style="font-size: 16px;"><p>Items must be in <strong>new, unused condition</strong></p></li><li data-list="bullet" style="font-size: 16px;"><p>Items must be returned in the <strong>original LuxenHome packaging</strong></p></li></ul><strong data-start="262" data-end="290" id="isPasted"><span style="font-size: 16px;">Return shipping is free.</span></strong><span style="font-size: 16px;">&#xA0;We&#x2019;ll cover the return shipping cost and provide a return label to make the process as easy as possible.To ensure a smooth return process, please package the item carefully using the original packaging. Returns may be declined if the product is damaged due to improper repackaging.</span><h3 id><br></h3><h3 id="refunds"><span style="font-size: 16px;"><strong>Refunds</strong></span></h3><span style="font-size: 16px;">Once we receive your return, please allow 3&#x2013;5 business days for processing. Refunds will be issued to your original payment method. Depending on your bank, it may take 5&#x2013;10 business days for the credit to appear on your account.</span><h3 id="-1"><br></h3><h3 id="how-to-start-a-return"><span style="font-size: 16px;"><strong>How to Start a Return</strong></span></h3><span style="font-size: 16px;">We use Peg for our return, please follow the instructions below to start a return. Feel free to&#xA0;<a href="https://luxenhome.gorgias.help/en-US/contact"><span style="color: rgb(44, 130, 201);"><u>Contact Us</u></span></a>&#xA0;if you have any questions.</span></div><p><br></p><div id="peg_how-it-works" style="text-align: center; width: 100%; max-width: 800px; margin: auto;"><img src="https://cdn.peg.com/assets/how-it-works-banner.png" alt="How Peg Returns Work" width="100%" class="fr-fic fr-dii"> <a href="https://www.peg.com/returns" target="_blank" rel="noopener noreferrer" style="display: block; margin-top: 32px; width: 100%; text-align: center;"><img src="https://cdn.peg.com/assets/how-it-works-steps.png" alt="Learn How Peg Returns Work" width="80%" style="border-width: medium !important; border-style: none !important; border-color: currentcolor !important; border-image: none !important;" class="fr-fic fr-dii"></a><div style="display: flex; justify-content: center; align-items: center; gap: 16px; flex-wrap: wrap;"><a href="https://play.google.com/store/apps/details?id=com.peg.mob" target="_blank" rel="noopener noreferrer" style="margin-top: 16px; margin-right: 8px;"><img src="https://cdn.peg.com/assets/google-play.png" alt="Download Peg on Google Play" width="150" class="fr-fic fr-dii"></a> <a href="https://apps.apple.com/us/app/peg-ai/id6740215040" target="_blank" rel="noopener noreferrer" style="margin-top: 16px; margin-left: 8px;"><img src="https://cdn.peg.com/assets/apple-store.png" alt="Download Peg on the App Store" width="150" class="fr-fic fr-dii"></a></div></div>

Items must be in new, unused condition. Items must be returned in the original LuxenHome packaging

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